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Help: Appendix C

Open Handbook

Cannot open browser (Windows / Macintosh)Windows message: The application "<browser name>" could not be found. Please run setup.exe and choose Modify Settings to reset the browser location.
Macintosh message: The application "" could not befound. Please run "Configure Mayfield" to select a browser.

This mostly likely happens for one of two reasons:

  • A compatible browser is not actually installed on your computer.
  • The Handbook cannot locate your browser because it has moved.

Action:

  1. Make sure that you have a compatible browser (Internet Explorer or Netscape Navigator) currently installed on your system, and make sure you can launch and run it. If you cannot find your browser, locate the installation disks and reinstall it.
  2. If your browser runs successfully, then go back to the Handbook Installation.
    • Windows: Run the Setup.exe program and choose Modify Settings. Be sureto select the right browser during installation. For more information, see Installation for Windows in Chapter 2.
      Macintosh: Run Configure Mayfield and be sure to select the appropriate browser. Formore information, see Installation for the Macintosh in Chapter 3.
Cannot find the Handbook (Windows / Macintosh)Windows message: The opening page of the electronic Handbook cannot be found.Please reinstall the Handbook software.
Macintosh message: The opening page of the electronic Handbook cannot be found.Please make sure that you have the Handbook folder correctly selected in the MayfieldConfiguration Application.

This message will occur if the title page of the Handbook (home.htm) cannot be found.

Action:

  1. If you did not install the HTML files onto your hard drive, confirm that the Mayfield Handbook CD is inserted correctly into your CD-ROM drive, and run Open Handbook again.
  2. If you can locate the home.htm file, that would indicate that only the path to the file is incorrect.
  3. Windows: Run the Setup.exe program and choose the Modify Settingsoption. Make sure that the destination location for the Handbook folder is correct.
    Macintosh: Run Configure Mayfield. Click the Browse button in theHandbook Folder pane and select the folder containing the HTMLfiles.
  4. If you cannot locate the "home.htm" file, then you will need to reinstall the Handbook.
  5. Windows: Run the entire installation beginning with step1, and be sure that you choose to install the HTML files. For further information, see Installation for Windows in Chapter 2.
    Macintosh: Run the entire installation beginning with step1, and be sure that you choose to install the HTML files. Next, run Configure Mayfield andbe sure to select the appropriate folder where the HTML files are located. For further information,see Installation for the Macintosh in Chapter3.

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